We cover the entire UK and Ireland—from John O’Groats to Land’s End. With a network of over 45,000 trusted hosts and new properties being added daily, our coverage continues to grow. We also have access to an additional 20,000 verified properties across Europe.
Frequently Asked Questions
What type of accommodation do you provide?
We specialise in serviced accommodation—fully furnished apartments, houses, and even luxury mansions, ideal for short or long-term stays. These are often more cost-effective and flexible than hotels. However, if you prefer hotel options, we also work with a number of quality hotels across the UK to meet your specific needs.
Can you handle large group bookings?
Absolutely. Whether it’s one guest for one night or hundreds of team members over several months, we’re equipped to handle bookings of all sizes. No request is too big—or too small.
Can we set up an account for ongoing bookings?
Yes, and it’s simple. Once you start working with us, you’ll be assigned a dedicated account manager who will handle all your booking needs. For added convenience, our monthly credit option allows you to receive a single consolidated invoice covering all your bookings—making admin and payment hassle-free.
Can you help with long-term stays?
Definitely. In fact, long-term stays are our specialty. We work hard to secure the best possible rates for extended bookings, helping you save time and money.
What happens if there's a problem with the accommodation?
Thanks to the Housd Satisfaction Guarantee, if there’s ever an issue with a property – whether it’s a maintenance problem like a boiler breakdown or something else – we’ll act quickly to re-home your guests at no extra cost. All of our hosts are thoroughly vetted, but we’re always ready to step in if the unexpected happens. Your team’s comfort and safety are our top priority.
What is your turnaround time?
We aim to respond to all enquiries with suitable accommodation options within 2 hours. In many cases, we’re even faster. That said, more complex requests, such as large group bookings in remote areas, may take a little longer. We’ll always keep you updated and work as quickly as possible.
What is your cancellation policy?
We offer a flexible cancellation policy. If your plans change, just let us know as early as possible. We’ll liaise with our hosts to minimise or avoid any cancellation fees wherever we can. Our goal is always to protect your budget and offer peace of mind.
